DevOps Engineer III, Ads AI Core Infra Support Engineering, Ads AI Core Infra (ACI)
Bengaluru · On-site · 3+ yrs · Senior · Full-time
- web services
- distributed systems
- rest
- xml
- json
DevOps Engineer III supporting Amazon Ads AI Core Infrastructure in Bengaluru with deployment, operations and troubleshooting responsibilities.
Apply on Amazon's site Ask for a referral Interview prep
Interview prep: questions this posting points to
- Walk me through how you'd triage a sudden spike in support tickets for a system that's serving billions of ad impressions and millions of clicks daily. What's your first 15 minutes?
- It's your shift and a flood of tickets starts coming in about the self-serve ads product being slow for sellers, covering multiple products and features at once. How do you triage this and figure out whether it's one root cause or several unrelated issues?
- Tell me about a time when you had to provide support on incoming tickets—work that covered multiple different products or services at once. How did you manage that complexity?
Read the full job description
Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action.
With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. As a DevOps Engineer, you will play a key role in managing the customer experience elements as well as the complex systems behind them. You will have the opportunity to support one of the most critical technical stacks in Amazon and work on tasks that helps to improve tech productivity and efficiency of the org. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects.
Develop tools to aid operations and maintenance Software deployment support in staging and production environments System and Support status reporting Ownership of one or more Digital products or components Internal job description Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action.
With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. As a DevOps Engineer, you will play a key role in managing the customer experience elements as well as the complex systems behind them. You will have the opportunity to support one of the most critical technical stacks in Amazon and work on tasks that helps to improve tech productivity and efficiency of the org. A day in the life Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects.
Develop tools to aid operations and maintenance Software deployment support in staging and production environments System and Support status reporting Ownership of one or more Digital products or components Internal job description Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action.
With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. As a DevOps Engineer, you will play a key role in managing the customer experience elements as well as the complex systems behind them. You will have the opportunity to support one of the most critical technical stacks in Amazon and work on tasks that helps to improve tech productivity and efficiency of the org.
Basic qualifications
- 3+ years of software development, or 3+ years of technical support experience - Experience scripting in modern program languages - Experience troubleshooting and debugging technical systems
Preferred qualifications
- Knowledge of web services, distributed systems, and web application development - Experience troubleshooting & maintaining hardware & software RAID - Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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