Amazon

Software Development Manager , Amazon External Payments

Bengaluru · On-site · 7+ yrs · Manager · Full-time

SDM for Amazon External Payments building agentic commerce capabilities in Bengaluru.

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Posted 13 Oct 2026 · found on Amazon's own careers page

Interview prep: questions this posting points to

Written from 8 current Engineering postings on Amazon's own careers page — not questions Amazon has asked.

  1. Walk me through how you'd design a GenAI-based test tool that multiple independent teams across Amazon could plug into for their own testing pipelines. What would the extensibility points look like, and how would you avoid it becoming a one-off script that only your team can use?
    From the posting: “design and develop GenAI tools, frameworks and testing infrastructure to facilitate the testing by multiple teams and Amazon business. This includes analyzing requirements, assessing testability, identifying automation opportunities and implementing them for projects where the work will be run by multiple businesses in parallel.pen_spark/ ... for projects where the work will be run by multiple businesses in parallel.pen_spark/ ... facilitate the testing by multiple teams and Amazon business.pen_spark/ ... pen_spark/Design and develop GenAI tools, frameworks and testing infrastructure to facilitate the testing by multiple teams and Amazon business.pen_spark/Lead effort towards simplifying test tools and technologies in terms of efficiency, effectiveness stability, extensibility, and scalability.”
  2. The HR conversational AI assistant starts giving employees confidently wrong answers about a leave policy that recently changed. Walk me through how you'd triage and fix this in production.
    From the posting: “driving the operational fundamentals (accuracy, latency, quality) that earn employee trust”
  3. The Payroll and Freight postings talk a lot about 'ambiguous problems' and 'solving complex problems, applying appropriate technologies and best practices.' Tell me about a time when you had to turn an ambiguous or fuzzy requirement into a clear technical solution.
    From the posting: “You will solve ambiguous business problems and map them to elegant technical solutions”
See all 67 questions More on this prep
Read the full job description

Amazon External Payments is building the foundational capabilities for Agentic Payments. As a Software Development Manager (SDM), you will own the development of these core building blocks, enabling intelligent agents to complete purchases on behalf of customers. You will collaborate closely with Global Payment Tech, and other Amazon surfaces to design and deliver payment primitives for agentic commerce like wallet integration, tokenisation and agentic deals. You will set the technical vision for your team, influence the broader technology roadmap, and drive continuous architectural and performance improvements.

Amazon External Payments is one of Amazon’s fastest-growing businesses. It enables e-commerce websites to accept payments using the payment methods stored in customers’ Amazon.com accounts, allowing users to seamlessly pay for goods and services beyond Amazon. The platform also allows customers to manage preferences and view their off-Amazon transaction history. Hundreds of thousands of users complete millions of transactions worldwide through Amazon Pay.

Our teams build software across the entire stack, from customer-facing interfaces to highly scalable backend systems. If you’re excited to work in a fast-paced, startup-like environment within Amazon and help shape the future of payments beyond Amazon.com, this is the role for you. We are looking for passionate, experienced Software Development Managers who are driven to use technology to solve complex business problems and deliver meaningful impact at scale.

Basic qualifications

- 7+ years of engineering experience - 3+ years of engineering team management experience - 8+ years of leading the definition and development of multi tier web services experience - Experience partnering with product or program management teams - Bachelor's degree

Preferred qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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