Staff Software Engineer

Interview prep: questions this posting points to

Written from 8 current Engineering postings on ServiceNow's own careers page — not questions ServiceNow has asked.

1. Walk me through how you'd design a low-latency voice AI pipeline that has to handle real-time speech-to-text, intent detection, and response generation on a core platform used by enterprise customers. Where would you put your latency budget and why?
   From the posting: “Staff Voice AI Engineer – Core Platform”
2. Production voice calls start showing a 20% increase in ASR word-error-rate for one specific customer segment starting this morning, but your dashboards show the model itself hasn't changed. How do you investigate?
   From the posting: “Staff Voice AI Engineer – Core Platform”

Members get roles like this as soon as we find them on the company's careers page, and paid plans email the ones that match their resume.