Apple

Site Reliability Engineer

Hyderabad · On-site · 5+ yrs · Senior · Full-time

  • kubernetes
  • spinnaker
  • helm
  • splunk
  • elasticsearch
  • grafana
  • prometheus
  • alertmanager
  • jenkins
  • terraform

Senior SRE to design and build scalable cloud infrastructure for Apple's customer support systems at Hyderabad office.

Apply on Apple's site Ask for a referral Interview prep

Posted 20 May 2026 · found on Apple's own careers page

Interview prep: questions this posting points to

Written from 8 current Site Reliability postings on Apple's own careers page — not questions Apple has asked.

  1. Walk me through how you'd design a phishing or fraud anomaly detection pipeline that has to run over petabytes of data. Where does the ML model fit versus rule-based pattern detection, and how would you keep false positives manageable at Apple's scale?
    From the posting: “participate in building machine learning pipelines, phish/fraud/anomaly detection models”
  2. You're on-call for the payments platform and start seeing connection pool exhaustion errors along with a spike in slow queries against Oracle. Walk me through how you'd triage this live, in production, right now.
    From the posting: “diagnosing connection pool exhaustion, stale connections, and slow queries”
  3. Apple's IS&T supports 2.5 billion active Apple devices and processes billions of secure transactions. Tell me about a time you had to work on a system at similar scale or complexity, and how you approached the challenge.
    From the posting: “Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly”
See all 69 questions More on this prep
Read the full job description

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system.

Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless. Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here. Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience — from contact center operations to the software powering the iconic Genius Bar.

The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe. The Customer Systems Team is looking for an experienced Site Reliability Engineer. In this role you will design, build and deliver highly scalable, reliable, secure cloud infrastructure which powers the applications and services used by Apple’s customers every day. You will work closely with cross functional teams, business leaders and other partners across Apple to implement new solutions.

If infrastructure as code, automation and intelligent monitoring excites you then this is the job for you. 5+ years experience in designing and building resilient, large-scale, low latency, cloud and on-prem Infrastructure including Compute, Storage, and Network Deep expertise in building, deploying and managing Kubernetes clusters using Spinnaker and Helm Experience in monitoring using Splunk or ELK stack, Grafana, Prometheus, Alertmanager Experience in setting up and managing CI/CD pipeline using Jenkins Cloud architecture, building reliable, scalable, and secure Infrastructure as Code Troubleshooting of application specific, network, system & performance issues in production during on-call rotations Building automation tools to deliver infrastructure services reliably and in a repeatable fashion Collaborating cross-functionally with distributed teams of software engineers, quality engineers, or other site reliability engineers to gather, analyze, and define non-functional/technical requirements and drive its implementation Experience with Cassandra, MongoDB, Couchbase databases, AWS S3 or similar storage technologies Experience deploying and supporting java applications Deep understanding of networking protocols: DNS, TCP, HTTP/HTTPS Excellent problem solving, critical thinking, and interpersonal skills Experience in Linux Shell Scripting, Python, Terraform BS or MS in Computer Science, or equivalent experience

Members get roles like this as soon as we find them on the company's careers page, and paid plans email the ones that match their resume.

Get new roles first — free

More at Apple